Things to expect…
- If your toy is made from real fur it’s completely normal for small amounts of fur come away during the first few plays. The fur is organic matter and will not harm your dog if they accidentally ingest it.
- Every dog plays differently and interacts with toys in their own way - and that’s OK! It’s worth spending some time building value into your new toy (by playing with it at home without distractions) before expecting results out and about.
- It is not easy to predict how long a toy will last - but if used as advised (for interactive, supervised play only) it should provide you and your dog with almost endless hours of fun!
- Your toy appeals to your dog because of its scent and the play value you build into it, not just how it looks. So if, after a while, your toy starts to show some wear and tear, your dog will still love it just as much as when it was new.
Washing your toy…
From time to time your toy will need a clean. Please read the guidelines below carefully to find out the best way to clean your toy.
Sheepskin toys - You can pop your sheepskin Tug-E-Nuff toy in the washing machine on a 30 degrees delicates wash. Colours can run so wash separately. Then, let it air dry and brush with a slicker.
Warning: If your toy is made with black sheepskin, please remember that the non-toxic dye used in these toys will run when the fur is wet - so keep it separate from any fabrics or surfaces until completely dry.
Rabbit Skin toys - This is a delicate fur and hide and we do not recommend machine washing. Instead, use a damp cloth to wipe away any dirt. Then, let your toy air dry and brush gently with a slicker brush.
Faux Fur toys - Our faux fur toys can be put in the washing machine on a 30 degrees delicates wash. Then, let air dry and brush with a slicker.
Fleece toys - Our fleece toys can be put in the washing machine on a 30 degrees delicates wash. Then, let air dry and brush with a slicker.
The Clam - You can pop it in the washing machine from time to time - but use a cool cycle and wash separately as colours can run. Always let it air dry. Occasionally, brush the hook and loop fastening to remove any debris (an old toothbrush works well for this!).
Warning: Do not submerge any toy with a squeaker in water as this will cause it to stop working.