Delivery & Returns


We deliver worldwide with FREE UK and European delivery when you spend over £35. If your total spend is less than £35 you’ll pay just £2.95 for UK and £4.95 European delivery. Worldwide delivery options start at £9.95.

You can see all available delivery options for your order including enhanced delivery and estimated arrival timescales in your shopping cart.

If you place your order before 2pm Monday to Friday we'll dispatch your order the very same day. Orders placed after 2pm, on a Saturday or Sunday or a UK Bank Holiday we'll send it the next working day.


Most items are covered by our no-quibble money-back promise. If you aren’t satisfied with your purchase for any reason, simply return your item/s to us within 30 days for a full refund or exchange - even if your dogs slobbered on it.

Returns from within the UK are free. If you’re returning an item from outside of the UK we just ask you cover the cost of return postage, unless the item is deemed as faulty where we will cover the return postage.

To return an item click here.