Loyalty FAQ's'

FAQ

About Tug Club Rewards
What is Tug Club Rewards?

Tug Club Rewards is our way of thanking all of our Loyal Customers! You’ll earn points for activities on our site, like referrals and purchases. You can use them to get free gifts, exclusive discounts, priority shipping and more!

Who can join?

Anyone can join Tug Club Rewards and better still it's free - Click here to create join now - We'll email you your free delivery code straight away

Just so you know right now the free delivery code is valid for UK & European deliveries only.

My Tug Club Rewards account
How do I reset my password?

If you have forgotten the password for logging in to your account, use the 'Forgotten Password' link, where you will be invited to enter your email address, and an recovery email will be sent to you. You can use this to set a new password for your account.