Frequently asked questions
My free credit isn't showing in my shopping basket?
Your free credit will be applied automatically at the checkout page, so if it isn't showing click the 'Checkout' button.
If this still doesn't work all you need to do is type the last part of the web address we sent you in the letter into the discount code box on the checkout page.
My free Clicker Trick Training Bundle isn't showing in my shopping basket or order confirmation?
Don't worry this is normal, we'll definitely include it when we send your order.
When does the offer end?
You've got until midnight on Saturday 30th June 2018 to activate your offer and get your free credit. and Clicker Trick Training Bundle.
Delivery was showing as free but now I'm being asked to pay a delivery charge, why?
We waive our standard delivery charge when your total spend is £35 or more, this refers to the total amount spent rather than the value of the items in your basket.
Can I use my free credit with another discount code or offer?
Sorry, we can only accept one offer or discount code per order.Summer summer10 sunshine