Customer Support

Shipping & Returns



Why isn't my review showing on your website?

Contacting us

Do you have a shop?

How can I make a complaint?


How can I pay for my order?

What currency will I be charged in?


Can I wash my tuggy?

Can you make a toy to my custom requirements?

Where do your real furs come from?

Will a real fur toy encourage my dog to chase wild animals?


Can I become a stockist?

Can I become a distributor?


I forgot to apply a discount code, what can I do?

How do I return an item?

I live locally can I collect my order?

Can I cancel or make a change to my order?

Where is my order?