Firstly thanks for leaving us a review. We are committed to displaying all customer reviews regardless of the star rating or comments made.
Your review may not be displayed immediately if you have awarded less than 4 stars, this is to allow us time to investigate your review and offer any assistance that you might need. We aim to moderate and publish all reviews within 2 working days but during busy periods that could take up to 30 working days.
Your review may have been blocked by the inappropriate language filter, in most cases these will be unblocked within a 2 working days. The filter is quite sensitive and in most cases will be blocked due to an alternative meaning to a word used.
We may also choose not to publish your review if we feel it does not relate to the product you have reviewed or is offensive. However all reviews regardless of whether they are published or not count towards our Google seller rating.
You can find out more about how we deal with reviews by clicking here.